Online Order Policy

Shipping Policy

We are located in and ship from West Fargo, ND. We process orders within 3 business days (excluding weekends and holidays.) This lead time applies only to stock signs listed on the website. Any custom orders will be subject to longer lead times. Successfully placed orders will receive an email confirmation with the order details.

Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide.

Returns and Refunds

If you are not entirely satisfied with your item, email sales@signsolutionsusa.com with your order number and explanation of the issue. We address issues on a case-by-case basis.

You have 14 days to return an item from the date you received it. To be eligible for a return your item must be in the same condition that you received it. Item must be returned with the receipt or proof of purchase to get a refund to your original payment method.

You will be responsible for the shipping cost of returning the items.